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Table of Contents

  1. What is the ENT Medical Dictator?
  2. What happens to records after they are created?
  3. What about the referral letters?
  4. Which pen based computer do you recommend?
  5. How much do the pen computers cost?
  6. Why can't I use a regular computer instead?
  7. How do the patients react to a doctor that has a computer in his lap during the interview?
  8. The program sounds good, but how can a be sure that I am not wasting the $3,995 that the program costs?
  9. How long has the program been around?
  10. Has the program been changing over the years?
  11. What enhancements are scheduled for the program in the near future?
  12. Are there any versions of this program for other specialists?
  13. How much of what I want to say is in the program already?
  14. What about handwriting recognition? Are these pen computers supposed to recognize your direct writing on the screen?
  15. What about speech recognition?
  16. Can I still use a transcription in my office for the portion of the dictation that I don't want to type?
  17. What about scanned images?
  18. How are phone messages handled?

What is the ENT Medical Dictator?

ENT Medical Dictator is a software package designed to assist Otolaryngologists in collecting medical record information from the patient’s visit in the office. The program is designed to be used on a portable 3 pound pen-based computer that the doctor takes into the exam room when he or she interviews a patient. While the patient is talking, the doctor will interact with the computer and generate the information while the patient is speaking. With a little practice, the doctor should be able to enter the information as fast as the patient is talking. After the history has been taken, normally the computer is set down while the patient is examined. Once the encounter is done, the computer is picked up and the examination, impression and plan are entered into the computer, a process that normally takes 15-30 more seconds.

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What happens to records after they are created?

The records are stored in a database on the computer. Usually, once a day, the computer is connected to a printer and the records are printed out to be stored into the patient’s chart. They can also be reviewed from within the computer itself.

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What about the referral letters?

The program includes a list of the referring physicians in your community. Once the record in completed, the physician has the option to mark the record in such a way that a copy will automatically be sent to the referring physician once the records are printed. The ENT Medical Dictator will also generate a cover letter as well on a psuedo letter head (printed on plain white paper).  You also have the option of printing out the referral letters on custom printed stationary.

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Which pen based computer do you recommend?

There are several good alternatives available at this time.  Our current recommendation would be for a Tablet PC, which are made by several manufacturers including HP/Compaq.  Fujitsu also makes several computers that are pen enabled. 

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How much do the pen computers cost?

Over the last several years, the cost difference between a pen enabled computer and a regular lap top computer has shrunk considerably.  Currently, the difference is only a few hundred dollars. 

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Why can't I just use a laptop computer or a desktop computer that costs only a third as much ?

The advantage of the pen enabled computer is its small size and pen input option. Instead of using a mouse or a trackball/glidepad, the pen computer uses a pen to interact with the screen. This is a very natural interface and is very efficient. When you are trying to enter history information as fast as the patient is talking, using a mouse is awkward and you will probably have difficulty keeping up with the patient. The other advantage of the pen interface is that it is more natural for a doctor to be taking notes on a tablet while talking to the patient rather than trying to type into a keyboard while talking to a patient.

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How do the patients react to a doctor that has a computer in his lap during the interview?

Generally fairly well. I have been using this program in my practice for 6 years now and I often get questions about what I am doing with that device in my lap. If I have time, I will spend two or three minutes and briefly show them how it works. If I am running behind, I will just stay it is a computer to help me collect the information. Generally, the patients seem to be impressed that the doctor is high tech and seems to have the latest technology. After some experience using the system, it is possible for the doctor to still maintain a fairly high degree of eye contact with the patient while using the system. It is important that the main interaction be between the physician and the patient and not between the physician and the computer.

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The program sounds good, but how can a be sure that I am not wasting the $3,995 that the program costs?

We at Stone Enterprises realize that this is a major expenditure and we would like to make sure that our potential customers have a very good idea of what they are buying before committing to the purchase. For this reason, we probide a free a trial version of the program that is designed to run on a regular desktop or laptop Windows computer. When using the trial version of the program, you use a mouse to click on buttons instead of a pen.  The trial program is a fully functional version of the real program with one important exception. The trial version of the software is limited to saving a maximum of 10 patients to the hard disk.  When you try to save the 11th patient to the disk, the program will ask you if you wish to erase the first 10 patients.  If you would prefer a trial version of the program that has a time limit rather than a patient limit, please contact us.   It is our goal at Stone Enterprises Medical Software for every customer to know exactly what he or she is getting before the purchase.

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How long has the program been around?

I am a practicing otolaryngologist with a life long interest in computers. When I first started private practice 20 years ago, the IBM PC was first being introduced and I purchased one for my practice. I could see that the computer offered several advantages and efficiencies over the older manual methods. Initially, I used Word Perfect and wrote macros to assist in the development of the medical records. In appx. 1990, two new technologies came on the scene: Pen Computers and Microsoft Visual Basic. Pen Computers came on with a great deal of expectation as the "next great thing". They seemed ideal for collecting medical records. I began to write the program in 1990 and began using the program with my first pen computer in 1991. After a couple of years of using the program internally, I decided that I should start marketing the software and Stone Enterprises Medical Software, Inc. was created. I have been selling the program for the last 10 years and have shown the program at the Academy meeting regularly. Currently, there are 75 ENT practices that have purchased the software.

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Has the program been changing over the years?

Absolutely! The current program has about twice as many features and the original program first introduced at the Academy meeting in San Diego in 1994. It is also much more customizable than the original version. With each new physician using the program, I receive input on how to improve the program and many of these suggestions make their way into the program.

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What enhancements are scheduled for the program in the near future?

A lot of the current program enhancement are directed toward providing more integration between ENT Medical Dictator and billing software.  We have already provided some integration between GE Centricity and our product and we a looking for more opportunities for integration. 

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Are there any versions of this program for other specialists?

No. The ENT Medical Dictator always has been exclusively for ENT doctors and we have no plans to change that in the foreseeable future. I am a practicing otolaryngologist and my philosophy behind this program is to make the best possible program that will fit the specific needs of ENT doctors. My main complaint about other medical record software that I have seen is that they are not specific for ENT practices. Some of the other packages have some nice features but by the time you customize it for your practice, you have spent a tremendous amount of time and effort. The ENT Medical Dictator is designed to have so much specific ENT information built into the program that the doctor can pick up a unit and become productive with it in a very short period of time.

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How much of what I want to say is in the program already?

Appx. 90-95% of what needs to be said will be somewhere in the program in one module or another. There are several options of how to get the last 5-10% of the information into the program. If there are only a few words to add or change, the pen computer has a built in "on screen" virtual keyboard and the doctor can tap out those few words on the keyboard while he has the tablet in his lap. If the doctor wants to add several sentences to a record, he could wait until later when the pen computer is back in the docking cradle and attached to a regular keyboard and then go ahead and type the information to be added. There is no reason why the doctor couldn’t also dictate that "extra paragraph" and have one of the office staff type in just that paragraph. If this setup is used, the total amount of typing done by the office staff should be reduced by at least 90% over the amount needed if every word were being dictated.

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What about handwriting recognition? Are these pen computers supposed to recognize your direct writing on the screen?

In, theory – yes. In, practice the accuracy of the handwriting recognition is so poor that almost anyone can "hunt and peck" type on the virtual keyboard much faster and more accurately than using handwriting recognition.

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What about speech recognition?

There is more progress being made in this field than in handwriting recognition. The software out this year for speech recognition is both more accurate and less expensive than what was available previously. It is now possible to get about 80-90 words per minute with speech recognition but by the time you go back and correct all of the mistakes that the speech recognition software made, your actual speed is more like 20 words a minute. I feel that if you are a non-typist, using speech recognition software is a reasonable option. If you can type faster than 35 words per minute, I feel that you are better off with typing. All of the major speech recognition software packages allow you to dictate into any Windows application, so there is no reason you can not use them with the ENT Medical Dictator. 

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Can I still use a transcription in my office for the portion of the dictation that I don't want to type?

Yes.  The program allows for the portable pen computer to have an attached microphone so that you can directly "dictate" into the program.  There is a separate program, TRANSCR.EXE, that allows someone in your office to transcribe your voice files.  The program will automatically insert the text back into the correct place in the document. 

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What about scanned images?

Scanned images may be stored in the program.  These can include scanned medical reports such as old records, lab or xray reports, correspondence, etc.  You may also scored digital photographs in the system. 

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How are phone messages handled?

Phone messages may also be stored in the system.  When a patient calls in, it is possible to retrieve the previously collected information quickly to assist the person taking down the phone message. 

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Last modified: 02/23/05.